FAQs

Find answers to common questions about press brake machines, fiber laser cutting machines and sheet metal fabrication equipment from PREF Group.

FAQs

Frequently asked questions about press brake machine,laser cutting machine and PREF Group.

FAQ

Q How should I plan my route to visit your factory?
  • A Please click the "Visit" link for detailed information.
  • A We specialize in manufacturing various large-scale metalworking equipment, including press brakes, laser cutters, shearing machines, as well as various spare parts.
  • A Our equipment is widely used in industries such as automotive, aerospace, heavy machinery, construction, and metal processing.
  • A We offer a wide range of machine sizes, from small to large, with specific dimensions and functions customizable based on customer requirements.
  • A Our machines are designed and tested for durability, typically lasting 10-20 years, depending on usage frequency and maintenance.
  • A Yes, we provide customization services to design and manufacture machines based on your specific needs.
  • A You can submit an inquiry form on our official website, or contact our sales team directly or send a WhatsApp message for consultation and order confirmation.
  • A We offer installation and commissioning services, with engineers available to assist with on-site setup.
  • A Yes, we provide both online and on-site training to ensure that your operators are fully skilled in using our machines.
  • A All machines come with at least a one-year warranty, which includes free technical support and parts replacement.
  • A After the warranty, we offer long-term maintenance and service contracts to ensure your equipment remains in good condition.
  • A Yes, we provide original spare parts for all our machines, which can be purchased through our website or customer service.
  • A Our products can be exported worldwide, but different countries and regions may have specific import/export restrictions. Please consult us for details.
  • A We accept various payment methods, including bank transfer, letter of credit (LC), and Alibaba pay.
  • A The delivery time is typically 4-8 weeks, depending on the order specifications and production schedule.
  • A Yes, we have several showrooms, and you can schedule a visit to see and experience our products firsthand.
  • A Our machines can be integrated into automated production lines and are compatible with other equipment for seamless operation.
  • A Yes, we provide multilingual support, including English, German, French, Spanish, and more, ensuring smooth communication with customers from various countries.
  • A Our prices are typically based on the configuration and quantity of the order, but we offer discounts for long-term partnerships and large-scale orders.

Trusted Global Component Brands

We use internationally recognized components to ensure stable performance, long service life, and reliable operation.

PARTNER

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Choose Your Buyer Journey

Whether you are a first-time buyer, an experienced purchaser, or a distributor, we provide the right support and machine solutions for your business.

CLIENT

For First-Time Buyers

Three Starting Options

Five Basics Before Model Selection

Know the Full Process

  • Check Where to Start

For Expanding Production

Early Warning Signs to Expand

Choose the Right Upgrade Path

Balance the Entire Production Flow

  • Discuss Capacity Expansion

For Dealers & Distributors

Classification by Distributor Strength

What kind of Support Can Help Dealers

Simple and Fair Cooperation Process is Open to Distributors Worldwide.

  • For Dealers & Distributors